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Windows 8

How do you uninstall smilebox?

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Wiki User
2012-04-28 14:39:35

This is not an easy application to remove. However with a little

digging on the Smilebox website I found the following:

http://support.smilebox.com/ics/support/default.asp?deptID=4044

How do I uninstall Smilebox?

If you simply wish to turn off notifications from Smilebox, you

can do that by clicking the Smilebox tray icon (menu icon on the

MAC). Simply click the "Notify Me About Recipient Views and New

Designs" line and it will now show un-checked. When you exit

Smilebox with notification turned off, the tray icon will also

disappear. If you choose to start Smilebox at a later date, the

tray icon will appear again, but will disappear when you close

Smilebox again (as long as the "Notify" is un-checked). It will not

remain on your tray when Smilebox isn't actively running if the

"Notify" is un-checked.

If you wish to uninstall the Smilebox program from your

computer, please do the following:

If you have Windows XP, click the Start button, then Control

Panel. Select "Add or Remove Programs". When the list of programs

comes up, click on Smilebox and then on the "Remove" button. If you

are using a partner version of Smilebox it may have a slightly

different name, such as, Hallmark Smilebox.*

If you have Windows Vista or Windows 7, click on the Start

button, then Control Panel. Select "Programs and Features"

("Programs" for Windows 7 users). When the list of programs comes

up, click on Smilebox and then on the "Uninstall" button. If you

are using a partner version of Smilebox it may have a slightly

different name, such as, Hallmark Smilebox.*

If you have Mac, the uninstall is a 3 step process: 1) close the

icon on the menu bar (click the Smilebox icon and then select Quit

from the menu options), 2) from the Applications folder, drag the

Smilebox application to the trash, and 3) from your home directory,

choose Library > Application Support folder, drag Smilebox to

the trash. You can then empty your trash to clear Smilebox.

* If you are unable to find Smilebox in your list of programs on

a Windows computer, we do have an alternative way to uninstall the

Smilebox application. To uninstall, you will need to find the

directory where the application is saved. There is an uninstall.exe

file included in the Smilebox application directory. (On all

machines, you might, first, have to choose the option to Show

Hidden files from within your Control Panel options):

For a Windows Vista and Windows 7 computer, the Smilebox

directory is defaulted to the following path:

<username>\Appdata\Roaming\Smilebox. When you locate the

uninstall.exe file, right click on the icon and select the option

Run as Administrator. That will uninstall the program.

For the Windows XP computer, the Smilebox directory defaults to

the following location: C:\Documents and

Settings\<username>\Application Data\Smilebox. Double click

the uninstall.exe file to uninstall Smilebox.

This should remove the software.


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