How long does an insurance company have to respond to a claim in Indiana?

In most states, insurance companies have 10 to 15 days in which to acknowledge the filing of a claim. In Indiana, they are only required to acknowledge a claim 'promptly.' No set number of says applies in Indiana. If they do not respond within a reasonable amount of time, the insured customer can contact the Indiana Department of Insurance to file a complaint. The insurance company will then have 20 business days to respond to the IDOI.