answersLogoWhite

0

  • Job Interviews
  • Job Training and Career Qualifications
  • Sales and Customer Service
  • Marketing Advertising and Sales
  • Job Search

How should you answer 'Describe a real life example where you have provided excellent customer service in a difficult situation' in a job interview?

User Avatar

Wiki User

βˆ™ 2015-04-28 19:49:38

Best Answer
Copy

You should be honest and either recap a time when you gave good customer service, or be honest about your relative lack of experience and talk about how you're excited for the new opportunities of this job or a time when you had bad customer service and how you would do it differently.

2015-04-28 19:49:38
This answer is:
πŸ€“
🀯
πŸ€”
User Avatar

Your Answer

Loading...

Related Questions

Describe a situation where you have had to deal with a difficult customer what did you do what was the outcome?

Describe a situation where you have had to deal with a difficult customer what did you do what was the outcome


Describe a situation where you have had deal with difficult customer?

Describe a time you had to deal with a difficult customer and how you handled the situation.


Describe the most difficult situation you have faced at work and how you handled it?

Describe the most difficult situation you have faced at work how you handle it


Describe a situation in which you had to work with a difficult person?

When you are asked to describe a situation in which you had to work with a difficult person, you should first state what made the person so difficult. Next discuss how you effectively handled the situation.


Describe a specific situation where you have provided excellent customer service in your most recent position Why was this effective?

Describe a specific situation where you have provided excellent customer service in your most recent position.


How do you reply to 'describe a situation where you had a conflict with a co-worker' during a job interview?

You describe a situation where you had a conflict with a coworker, and how you resolved it.


How would you answer in interview question that describe your current health condition?

According to my doctor, I am in excellent health.


Describe a time when you have successfully solved a challenging problem or overcome a difficult situation using your initiative?

Describe a time when you have successfully solved a challenging problem or overcome a difficult situation using your initiative?


Can you describe a situation when you delivered excellent customer service?

Yes indeed, I delivered and excellent customer service when I answered this question for you.


Describe a difficult problem you had to sort out in your last job?

In a job interview you may be required to describe a difficult problem that you had to sort out in your last job. You could talk about a time you dealt with a difficult customer.


What is another word do describe a difficult situation?

dilema, challenge, tragedy, tough situation, obstacle, predicament


Behavioral interview questions and answers?

describe a situation where you went above and beyond to satisfy a customer?


Describe a situation where you personally have come into contact with marketing in some shape or form?

Describing a situation where I have come into contact with marketing will not help you in your job interview. You must pick such a situation of your own and describe it. TV adverts or posters for instance.


Describe a specific situation where you have provided excellent customer service in your recent position?

team member


How do you answer describe your management experience?

. Describe your management experience, including a time you effectively resolved a difficult situation from a management capacity.


Describe an istance when you had think on your feet to extricate yourself from a difficult situation?

That makes no sence...?


Interview question what do you do if your are not meeting project deadlines?

Answer this question honestly if you are asked during a job interview. Describe the steps you would take to rectify the situation if you are not meeting deadlines.


Describe a specific situation Where you have provided or received excellent customer service?

http://wiki.answers.com/Q/Describe_a_specific_situation_Where_you_have_provided_or_received_excellent_customer_service"


Describe a situation where you have been required to lead the team to achieve a task?

This is a question only YOU can answer ! This is apparently an interview question, or one that is on an application form. The person asking the question is asking you to describe a situation that YOU have experienced. WE cannot answer for you.


Describe a specific situation where you provided excellent customer service?

One situation where you can provide excellent customer service is when someone calls and complains about your product. You can tell them you will replace the product for free or give them their money back.


Describe a difficult situation with someone at work and how you handled it What were the results?

Do not bring up all the drama during the interview. Select one small item and relate how you met the needs through better organization and improved use of resources.


Describe a specific situation where you have provided excellent customer service?

There are many situations when you could have provided excellent customer service. You may have helped someone exchange an item for example.


Describe a specific situation where you provided excellent customer service why was it effective?

Friendly smile and offer help when needed. It was effective at work.


Describe a difficult work situation and how you overcame it?

The employer wants to know how you handle difficult situations in the workplace. You should only state things that you worked well with.


Describe an ethical dilemma you have experienced discuss how you managed the situation and the lessons learned?

An ethical dilemma is a conflict between personal and professional values. When asked to describe this situation on a job interview, one must answer in such a way that supervision was sought and self-reflection was undergone.