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Take a deep breath, try to calm down and keep the customer calm. Try to keep the issue at the fore front and see if you can give the customer what they want with in policy.

Remember to kill them with kindness. This can often difuse a dispute or stressfull situation between customers and sales associates. If you can't difuse it then seak help either from a supervisor or manager.

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Q: How would you defuse potentially stressful situation?
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How do you answer how you dealt with an ambiguous situation where you demonstrated compassion for the customer?

The most appropriate way to deal with such a situation is to put yourself in the customer's place and try to understand exactly what they need and how they expect you to meet that need. Chances are, you will not be able to meet all of the expectations they have, but if you treat them with the same dignity and respect you would want for yourself, you can retain the customer and avoid a potentially unpleasant situation.


What is an example of a situation in which an organization would use a push strategy What is an example of a situation in which an organization would use a pull strategy?

An example of a situation in which an organization would use a pull strategy is when an organization wants to sell through many outlets. An organization would use a push strategy when they want to increase the knowledge of their brand in order to bring in more customers.


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Explain the benefits and make him understands


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This is a situation that you may want to have your manager or customer service handle. If your drawer is short, you could get in trouble.


What is the use in a business of direct marketing lists?

Direct marketing lists allow companies to connect with other companies or consumers that would be most interested in their service or product. It saves money to target potentially interested parties than send it to everyone.

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