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Reputation is very important, having referrences or testimonials from your customers will help other customers know you place them #1. Doing everything in your power to please them is a good start. Remember, you may lose money on an item they returned, but they will walk away happy and possibly return for something different....they will also tell their friends.

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โˆ™ 2006-03-09 20:23:59
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Q: How would you ensure that you put your customers first?
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