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The best way to relate your key competencies for the position as a call center agent is by focusing on what is required for the position. Demonstrate that you are able to meet the metrics associated with the position.

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9y ago
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9y ago

Customer service representatives must have strong communications skills. If you have had experience in public speaking that will show strength in oral communications. Use your cover letter to highlight your strong written communications skills.

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9y ago

You may be asked to relate your key competencies to the Technical support agent position. Your ability to trouble shoot and problem solve based on information you receive is a good competency to mention.

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Q: How would you relate your key competencies as a customer service representative?
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How do you answer 'relate your key competencies to this position as a customer service representative'?

I believe I can solve problems and do the job in this advertised post. I have enough knowledge and skills which I know will be my advantages towards others. I have pleasant disposition, solid values and good mental attitude towards changes and challenges.


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