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Ethical communications build trust between trade parties. Trust reduces the friction in the business process. Examples of friction are paperwork, inspections, audits, and other administrative tasks which occur due to lack of trust in the other party.

Conversely, lack of trust can lead to loss of customers and excessive administrative tasks. It can slow negotiations and lead to lengthy disputes.

If stockholders do not trust the company the price of the stock will be adversely impacted. If lenders lack trust they will demand a higher interest rate and even more protective clauses and audits.

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Q: Importance of Ethics in Business Communication?
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