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In Pennsylvania is it illegal to record calls in a call center without notifying the other party?

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Wiki User
12/14/2006

Yes, I believe that is a Federal law and even with the new 9-11 updates only the US Government specialized entities are allowed like FBI, CIA, NSA, and Secret Service. * Yes. Pennsylvania statute PCS. 18-5703-5704 requires that all participating parties be notified that the conversation is being recorded and for what purpose. In the US individual states establish laws pertaining to the recording of electronic or face-to-face conversations, that being the case federal electronic communication laws will not always apply.