Is the 'customer always right'?

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I think we have to see both the phases of the cin.
or putting this in a way" putting your leg in others shoe give you better understanding of the situation" whetther customer is right or wrong. we have to understand that in a industy where we are dealing with the end user their is no room of right or wrong what matters is the conditions and the constrains where this interactiontakes place as so.

Puneet Mehra

Below is others openion i think this give us a new dimension

No. While it is important to treat your customers as you would want to be treated (go above and beyond, appreciate their business and give them the most positive experience possible)there are occasions when a customer will demand more than what you are able or reasonably willing to offer. Individuals with a false sense of entitlement, mental illness or a lack of patience or good judgment will often try to intimidate or coerce their way into receiving what cannot reasonably be given. Giving in to intimidating strategies like; shouting, ranting, or tantrums only reinforce this antisocial behavior. When one encounters a customer who demands the impossible, it is best to verbally disarm them and defuse their anger...there are many books written on how to accomplish this. Not necessarily, however the customer is always the customer. Which for me means you often have to go that "extra mile".   I have learned that when the customer is NOT right, he will be wrong in a way that benefits him.
charlottethesmartie: This is one of those opinionated questions, if you do belive that the customer is right, you go with your senses and vice versa. Most times I'm the customer so i usually belive in that saying, this is also one of those sayings too, if you don't belive in it, don't and vice versa vice versa...
Not necessarily. So customers just are ridiculous. But generally, most places of business do want to have satisfied customers. It is those obnoxious individuals that take advantage of the situation that have ruined this 'across the board' policy in most establishments. Some would take them to the cleaners over minor incidents or accidents. i.e. Remember the hot coffee burns when the lady put the cup between her legs and then sued? HELLO???

Depends on your industry. Generally service related companies that live on their reputation have management philosophies of the customer always being right to avoid any bad press. One unhappy customer could lead to hundreds of other potential customers getting turned away.

If you are in an industry that makes manufactured goods and you are farther away from the personal selling process then you are looking to make the majority of customers happy. Take apple computers for example they don't make everyone happy.
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What do you feel about the term 'customer is always right?

Answer . \nHow would you best handle a very demanding customer?. Answer . Arguing with a customer never solves anything. If you refuse to treat the customer properly, he will go elsewhere and if that happens enough times you won't have a customer base.

What do you feel about the term 'customer is always right'?

"Customer is always right" is one of the idea employed by some of the company in the market. There is nothing right or wrong about the idea. It was based on the intention to fulfill and satisfy customer needs. However, this can be achieve by not bound with the mean of the phrase "Customer is always ( Full Answer )

Are moms always right?

My mom is not always right. But I love her very much as she is everything for me. My mom is not right all the time, but I love her a lot as she is.

Why is the customer always right?

Because they are paying for a service and they expect to get what they pay for. Answer I might also add, you are creating good will. You do not want customers leaving your business angry, or feel they have been taken. You want them to return to do business with you. If you treat your customers ( Full Answer )

Is customer always rightWhy?

Answer . Usually. The theory is that you don't want an angry customer because negative publicity from one angry / dissatisfied customer will undo a lot of hard and expensive advertising work. If you keep that person happy, you can usually turn a bad situation into a good one, perhaps that angry ( Full Answer )

Do you believe that the customer is always right why and why not?

no, a customer is not always right because some of the logical things customers say and do ain't appreciable and are somehow on overall unacceptable. some customers can be foolish, unethical based on thestatement that a customer is always right . customers mostly perceive their own ideas or statemen ( Full Answer )

About the saying -customers is always right?

This comment was attributed to Harry Gorgon Selfridge, the retail magnate. Founder of one of the most successful stores in the world. This comment therefore carries with it a basic truth.

Are you always right?

no sometimes were wrong but we try to be right to give you the correct info

Is your dad always right?

Most of the times, your dad is right. He has been around longerthan you, therefore he knows more than you. It is important toalways respect his decisions and listen to him the first time.

Is the calculator always right?

It really depends on the calculator. As long as you make sure you punched in the right numbers. To check if your calculator is broken, press the number 8 and if some pieces of the corner of the number is faded, then it's time to buy a new calculator. yes it is always right just as long as you are ( Full Answer )

Are customers always right?

everyone says it, but no, the customer is not always right, but you should pretend that they are, because arguing with a customer can bring down the restaurant's reputation.

Is a right act always moral?

In philosophy and theology we speak of "human acts". Since human beings have an intellect and will, the main faculties of the soul, all acts are are human acts. This is because every act we do is done with intention, either implicit or explicit and thus is a human act. Acts that we do while the will ( Full Answer )

Why a customer always a customer?

I believe that the phrase is, "Once a customer, always a customer." It refers to a business that pleases their customers enough to keep them coming back. In business, repeat customers are a must. Some businesses treat their customers so well that the customers feel a loyalty to the business and woul ( Full Answer )

Who was Nostradamus and why is he always right?

Answer . He was a 16th century French prophet called Michel de Nostredame . Nobody is always right. . Answer . Nostradamus was a French physician and astrologer who dabbled in prophecy (predictions of the future). He was not always right. Some indicate that approximately 30% of the tim ( Full Answer )

How are you always right?

No one is always right. A person who believes they are always right simply thinks they "are above" everyone else. They have inflated ego's, and are hard to be around. But underneath it all, they are truly sniveling cowards who don't have much for self-esteem. They bully people to appear together and ( Full Answer )

Is doing the right thing always right?

Most of the time, doing the right thing may be right. But in some cases especially I found it from the last experiences that if we were not did that (which was right at that time), we may be having better time now.

Why customer right?

because without the customer a business doesnt exist! and if a business gets to many unhappy customers and they tell enough pretty soon you have a bad reputation and and reputation is everything..

The customer is always right what does it mean to you?

Literally, the Customer is often times wrong. However, we need to approach Customer complaints not as a battle between us being right and the Customer being wrong as that's a battle you will never win in the long run, I.E. they'll stop doing business with you.. We have to make the Customer feel as ( Full Answer )

Is not always right an adverb?

The word right here is an adjective, always is an adverb(modifies right) and not is an adverb (modifies always). E.g. I am not always right.

Why isn't always right?

because anyone can contribute and usually they mess about that why there is many people that are good and fix that.

Why are believers always right?

Okay lets have a look at your question... 1} "Belief" is subjective , meaning to say that many different groups of people around the world , hold different beliefs , they define that belief themselves , some are in complete opposite , some are similar , but proud of their difference... 2} "always ri ( Full Answer )

Why do moms always think their right?

Haha because they are incharge and they think what ever they want to say magically is right, most things they say are right but they will never always be right, their dictators and thats what they do.

Is a prophet in Islam always right?

Yes, Muslims believe that with the exception of Moses, the rest of the prophets communicated with Gabriel (what Christians call the Holy Spirit) who told them to spread to the people what God ordered them to believe in. Muslims believe that everything that the prophets say come from God. Moses was t ( Full Answer )

Is the news always right?

No. News organizations have been known to publish incorrectmaterial, make errors, and parrot things told to them withoutverifying the accuracy of the statement. Usually, the News isreliable, but not always. The more current the news is, the greater the chance that itcontains inaccuracies. Conversel ( Full Answer )

Is the customer right even when they are wrong?

No the only person who is always right is the cook! Additional answer They say the customer is always right because if you get into an argument with a customer the chances are that he'll stop being your customer and also bad mouth you to his friends, who will also not buy from you. If it's seriou ( Full Answer )

Is war always right?

war is never right i mean think about it millions of people die every day of it.

Are tarot cards always right?

The most important thing to understand when using tarot is that the cards show paths or journeys. The cards can never be 100% correct all the time. The future changes with every action that you take right now. It could be something as simple as taking a single breath differently to changing a relati ( Full Answer )

What does the rat is always right mean?

It essentially means that when you do an experiment, using a rat,and the rat proves your hypothesis wrong, you must be wrong becausethe rat is always right. The premise is that the rat is only doingwhat a rat would do in a certain situation and under certaincircumstances, it has no other intention o ( Full Answer )

Are hypothesis always right?

No because a hypothesis is just a guess. For example if I think something is something it might be wrong because it came out something differently

Are experts always right?

Not every time. Experts are people who are better than others at a subject or field, but that doesn't mean everything they do or say will be correct. Experts also have mistakes that they learn from. They have to have a hypothesis to improve, or theory to study. Everyone learns new things every day, ( Full Answer )

Are grownups always right?

No one is right all of the time. Though adults, with their greater experience, are more likely to be so than minors.

Why customer isn't always right?

Unfortunately, customers often act from misinformation, and sometimes from malice. For instance, a customer may demand a product that a company does not offer. In this case, the customer is not right.

Is a right angle always a polygon?

A polygon is pretty much any enclosed shape constructed of straight line segments connected end to end. The angles do not have to be right. In fact, they usually aren't. A right angle would NEVER be a polygon, as it is just one right angle. In Euclidean geometry a right angle must be accompanied ( Full Answer )

Was Aristotle always right?

As per historical record it is evident that he was very much right in his decisions so we can say that he was always right .!

Do you always get the right answer?

Not always - which is why it's a good idea to cross-reference anyanswer here with a competent alternative data source.

Are schizophrenics always right?

Schizophrenics are often wrong. One major symptom of schizophrenia is delusions , or false strongly held beliefs. An example of a delusion is a belief that coworkers are trying to poison you, or that the CIA is observing you when they are not. Outside of delusions, schizophrenics are wrong as often ( Full Answer )

How do you know that God is always right?

By definition God is always right or He wouldn't be God. This isalso quite reasonably deduced from His attributes of goodness,justice, and omniscience (all-knowingness). However, it is one thing to state the above but quite another to know it to be personally true as a fact. That issomething th ( Full Answer )

Is a referee always right?

Their decision is always taken as official and correct, howeverthey are human and are fallible and make mistakes.

Why is the customer is always right?

Of course the customer is not always right. That's a selling attitude, which basically means, be courteous to your client, lest you lose him.

What rights does a customer have when ordering online?

The internet is not bound by borders like most brick and mortarstores, therefore depending where the servers are hosted (china,Russia etc.) your right may differ greatly. For this very reason Ilike ordering from stores that have third party validation andinsurance. For instance, if you visit Contact ( Full Answer )