Check out Jitbit, Helpscout or Deskun. We are using the last one right now, as it works inside Google Apps.
helpdesk
Purchasing "it helpdesk" could save you time and money. Once purchased you wouldn't have to call a computer company to help you with small problems and the workers could figure problems out on their own.
One can download a Helpdesk software for free from Softpedia, Softonic, Cnet Download, and many other websites. Some good free Helpdesk softwares are: 1. SysAid's Helpdesk software 2. Spiceworks 3. Webhelpdesk
The helpdesk is moving the problem to a higher level support staff.
simple, it isn't
If you want to login helpdesk, visit their official website of click4support.
An ITIL helpdesk can be used to resolve specific end user problems that they encounter during computer usage. An ITIL helpdesk offers a centralized location where users can go to for help.
Remedy is helpdesk application which is widely used in Enterprise Helpdesk systems to log, create, resolve and escalate calls.
The quickest way to find contact information for a complany is to do a simple search. You can generally get a phone number or email, and use that to link to the person you were serviced by.
There is actually software that is available for simple project management. Project Manager's website actually offers a trial of the software before one has to purchase.
There are many different titles of Project Management software that are simple to use. Some examples are Teamwork Project Manager, AtTask, and Easy Projects.
There are a number of computer help desk software programs available. Some of the ones that come to mind are: IT helpdesk, free helpdesk by SysAid, Help Desk Pro, and PC Helpdesk.