My 2004 Ford Freestar hatch won't close how do i fix it?

Answer 1

I have the same problem with mine. What i found out is its the cable form the outside handle goes to a plastic piece that pivots and opens the door. On this piece the rivet holding it in gets rusted, and as you pull on the outside handle it stays in the opened position.

Once you start driving the doors automatically lock and because the rear hatch is still you cannot unlock the back door to close it.

The Fix - There is a small plastic square piece on the cover of the back door on the inside where the lock is. Take this out and use a flashlight to see the white plastic piece with the cable attached to at the back of the lock assembly.

Get a screwdriver and push this down, then unlock the door and the door with close. It is pretty easy.

I took the whole back panel off and used wd40 all over the lock and moved it manually until it freed itself and i haven't had a problem in about a month.

Mark