Qualities of a voice trainer in a bpo?
Trainer voice should be clear, good listening skill and good communication skill as well.
BPO means Business Process Outsourcing; I'm assuming you mean the same thing. I would imagine that "non-voice" BPO jobs would be ones that do not involve communicating by voice with the customers. They might include reading incoming information and sending appropriate electronic requests for other information...
If you can provide me with Answers for question most likely asked in a Process trainer interview in BPO?
You want to start a BPO (outsourcing) company or want to work there? In any case, anybody can do it, when you have few basic criteria. To start a BPO company definitely you need a lump sum amount of money, legal permission from your government or respective authority, and the infrastructure and technical prerequisites: an office or a room with furniture, employees to work with you, a trainer to handle the process etc. As you…
Backend process in BPO - To simply fly - the processed which do not handle voice/calls inbound or outbound or the call volume is just related to process requirement, such processes are listed in BackEnd operations - such as accounting services to clients; data entry, non-voice services via email or chat, non-technical teams or software developing teams or internal technical helpdesk - all these are backend operational teams.
As a Personal Trainer you will be required to Train other people and help them to achieve their personal goals. Good communication skills and a friendly personality are essential if a good relationship is to be formed between trainer and client. A personal Trainer needs to have self-confidence and believe in themselves, if they are going to crate a positive example to their client.
Is there any rules and regulations to govern mnc and bpo employees how do you stop the exploits of the bpo and mnc owners?
I am interested in Business Process Outsourcing because it is a big help to many companies. For me BPO is essential, because there are cases that are inevitable, like a company that is lacking for employees/workers to do certain functions in limited times. That company will have to ask the help/service of a BPO firm. BPO has many advantages. This is a good BPO firm in the Related Link below. Try to observe.