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I also had this problem... It means the cable stretched. What I had to do was pull the lever like you would opent the hood and then reach up behind the lever and grab the cable with a finger and pull on that. This will then pop the hood open. Once you have the hood open put a zip-tie or two on the end of the cable knub so that you can open the hood up like normal.

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Q: Saturn Vue with the hood shut on the cableThe hood release has no tension How can you get it open?
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