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Check the switches, fuses and the motor I have had this happen too often before and thought the window motor was dead so I replaced it. The very first thing you should check is is the window lock button is on and then check if you can open the window from the master panel switch on the driver's door vs. the switch on the door itself. Then check the fuses, and replace the window motor relay in the fuse box (about $10-15) and some places will let you return it I went to Auto Zone switched the relay in the parking lot and it didn't work so I returned it. Some places won't let you return electrical but the guy said I could before I bought it and funny thing was he bi*^%ed when I went to return it 2 minutes later. If none of those things work, then shop for a window motor and make sure you buy the correct one since they are different for each side of the car. I did all of this when the windows were down because in my case the motor would burn out with the window down so it is less dangerous that way. It is easy to do and you just unscrew the one door screw where the handle is and then simply pry the panel off the door. Just be careful for the door handle because it can get stuck and then you pop off the window and doorlock plus under where the switches are. With the panel out of the way you peel back the protective covering on the inside lower corner of the door nearest to the hinge. There is a metal bracket in the way and I used a utility knife to score around it but you may not need to. Then loosen the 3 sockets holding the motor in place but have your hand back there to catch the motor and since the window is down you don't have to worry about your hand being chopped off. The motor has a plus in it so remove that and take it out and replace the motor. My motor proved to be dead and I replaced it but it happened a few more times and each time I take the motor out and pop the plus off the motor just let it sit for a moment plug it back in and it works. IF the window is up you could ask a friend to hold the window up by pressing in on it from inside and outside the door or you can use padded clamps and I would say try putting a piece of wood inside the door to prop it up through the holes under the door panel. After you take out the motor I would recommend to slowly lower the window all the way down before putting in the motor. I got the first motor from the local shop but then bought another on eBay later for a spare since it was so much cheaper on eBay it was worth having a spare around.

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Q: The windows on your 1997 mercury sable will not roll down?
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