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What could be slowing down my internet?

My internet (not wireless) has been really slow for a week now. It used to be perfectly fine before that, running everything really smoothly at around 32 Mbps but now after not changing anything it barely goes up to 20 Mbps and it's very inconsistent with highs and lows (Lows being around 5 Mbps). We've contacted our provider and apparently the problem isn't on their end, but they fail to tell us what could be wrong. The router is directly connected to my desktop PC, yet it's just as slow as everywhere else.

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hasanahmed1551

Lvl 1
โˆ™ 2022-08-17 17:53:42

Best Answer

This might be an obvious thing you've already tried, but try unplugging your router, or whatever powers your internet, for about 30 seconds; also power down/unplug your computer for the same amount of time. Then power both up and see if there's any difference. Beyond that, perhaps the router is malfunctioning and needs to be replaced.

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David Earle

Lvl 2
โˆ™ 2022-08-17 19:10:01
This answer is:
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hasanahmed1551

Lvl 1
โˆ™ 2022-08-17 20:33:06
I've done that many times, yet it stays the same... I also sometimes get the "Unusual traffic from your computer network" when trying to Google search, does that mean anything?
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David Earle

Lvl 1
โˆ™ 2022-08-18 02:00:41
"Unusual traffic" could mean someone else is using your network without you knowing. You can check this by going into Task Manager (on Windows machines), and clicking on the Users tab; there should be only one user showing, you.
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