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The skills required for call center work include communication, computer and problem solving. Most call centers have a computer database for the worker to take and record information. Also, dealing with customer issues requires a degree of tact and problem solving with excellent linguistic skills.
Wiki User
∙ 10y ago
Wiki User
∙ 9y agoA resume sample of skills for somebody who works as a call center agent would include good customer service skills. They would also have to have excellent communication skills, good hearing, and a pleasant voice.
Wiki User
∙ 9y agoSome call center skills employees should have include: the ability to sell, they should be polite and they must be punctual. Many people have the skills needed to work in a call center.
Wiki User
∙ 10y agoSome skills that are required to become a call center consultant include possessing communication skills, computer skills, interpersonal skills, and time management skills.
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