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What are the Duties and responsibilities of front office manager in hotel?

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2009-07-26 05:01:53
2009-07-26 05:01:53

The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The FOM usually works a regularly scheduled front desk shift and must be available to work any shift as needed. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities.

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