There may be factors that get in the way of normal oral communication and make it difficult for you to enter into a conversation with your customers. These factors could include: Language Difficulties If you and your customer do not speak the same language fluently normal conversation is not possible. Regional Accents If you or your customer have strong regional accents it may be difficult for you to understand one another. Physical Conditions Affecting Speech or Hearing If you or your customer have a speech and/or hearing impairment the way you communicate may have to be adapted. Environmental Conditions In noisy conditions neither of you may be able to hear clearly what the other is saying and it can be easy to miss important information. The Use of Jargon It is common, in work situations, for people to use words and phrases that mean something to them and their colleagues in their workplace or industry but which could be a foreign language to others
barriers to oral communication
the barriers of oral communication are;Distresssthe use of patronising languageinvasion of personal spacehaving a negative attitudetirednessoff-loading body languageinappropriate body languageinapprpriate use of languageBoredom
laziness
Oral communication involves transfer of information through the word of mouth while written communication is transfer of information through writing. Oral communication cannot be kept for future reference while written communication can easily be maintained for future reference.
Sometimes written communication is better than oral communication, but sometimes oral communication is better than written communication. It depends on the situation. There are advantages and disadvantages to both.Written communicationAdvantagesPermanent recordClear instructionsDisadvantagesFeedback can be difficult to obtainIf you don't understand information it can be hard to checkOral communicationAdvantagesDiscussion can be made quicklyInstant feedbackDisadvantagesNo permanent recordPeople forget what they have be told or asked to doLanguage barriers
Deference between oral and written communication can be presented asfollows:Point of DifferenceWritten Business communicationOral Business communicationFeedbackImmediate feedbacks is not requiredIn case of oral communication we need immediate feedback.EvidenceWritten message are kept as record, thus they can be used as evidence.As no record is maintained for oral communication it cannot be used as evidence.Easy acceptanceIn compression to oral communication has lack of directness.On the other hand oral message are easily acceptable.Directness or directapproachIn most of the caseswritten communication has lack of directness.It takes place in a face to face or direct situation.BarriersWritten communication need to overcome more barriers than oral communication.It faces less barriers than written communication.Audience sizeThe audience size of written communication is large and geographically scattered.Audience size is comparatively small.costIt is more costly than oral communication.It is less costly than written communication.Knowledge levelIn case of written communication minimum level of knowledge and literacy is required.Even illiterate people can participate in oral communication.
Listening is the weakest link in oral communication
Combined oral contraceptives, containing both estrogen and progestin, are the most common type of oral contraceptive.
8 stages of oral communication
oral communication is when you are speaking to someone verbally.
8 stages of oral communication
Speech is oral communication.