What are the differences between retail banking and commercial banking?
Retail banking is mostly associated with single customers of small business customers. When you open an account or one for your spouse, that is retail banking. If you have a small business, and it opens an account that is retail banking. If you are an employer of 5,000 people and you open a company account with the bank, that is still retail banking.
However, when you for example do imports/exports, you are not dealing with commercial banking section of the bank. When you do payroll management, you are working with transactional banking section, which works under commercial banking. When your bank offers you cash management from your 100 stores across the country, that is commercial banking.