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# Look at the person, and suspend other things you are doing. # Listen not merely to the words, but the feeling content. # Be sincerely interested in what the other person is talking about. # Restate what the person said. # Ask clarification questions once in a while. # Be aware of your own feelings and strong opinions. # If you have to state your views, say them only after you have listened

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โˆ™ 2009-03-10 07:07:59
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Q: What are the steps of active listening?
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