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There are many factors which can lead to poor voice quality in a VoIP environment including broadband quality, the hardware used, network utilization, contention and more.

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Q: What can lead to quality of service problems in a VOIP environment?
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What are the common problems associated with VoIP?

The four most common problems associated with VoIP service are choppiness, dead air, echo, and talking over. Each can be associated to the quality metrics already discussed.


Is voip service as good as regular phone service?

Yes, VoIP service is as good as regular phone service - they have the same features and high call quality that can compete with traditional telephone services.


What changes might be made to the VoIP protocol itself to improve performance in an Internet transmission environment?

VOIP protocol utilizes Packet based streams for communication between VOIP endpoints. This makes the VOICE Communication prone to problems of Latency, Jitter and Packet Loss. Though QOS (Quality Of Service) features prioritizes the VOICE packets but still if VOIP is introduced with a VPN sort of Addressing mechanisms and efficient bandwidth reservation might ensure high performance for VOIP Technology.


Will my calls sound clear if I use an internet based phone service?

The quality of your internet connection is the biggest factor in the quality of VOIP phone service. If you have good internet you'll likely have good phone service. Bad internet connections will give you poor VOIP service.


What is the purpose for QoS protocols?

QoS is Quality of Service. Basically it prioritizes VOIP calls.


How reliable is the VOIP service compared to a traditional landline.?

Voip is almost as reliable as traditional landlines however you must have high-speed broadband Internet service to utilize quality sound.


What are some QoS complaints against VOIP communications?

QoS stands for Quality of Service. The most common complaints against VOiP communications are quality and reliability. The type of hardware one uses can greatly impact the quality.


I know a voip phone package is cheaper than a landline, but how does the quality of service compare?

Depending on the quality of your internet service, VoIP is generaly coperable to land lines in quality, with some ocasional digital compression noise. Most VoIP providers now have 911 service as well, but that is one thing you will wnat to check before picking a VoIP provider. Many rate the quality of service as just as good as a landline. The only issue seems to be with more frequently dropped calls and calls not being put through during peak times, issues you'd deal with on a cell phone.


What are the downsides of using a voip provider for my phone service?

The negative of using a VOIP provider is it relies on your internet connction. Also call quality can be suspect at times.


What are the disadvantages of VOIP home phone service ?

The only real downside to VOIP home service is that the call quality may not be clear at all times. If your internet signal isn't good the phone call will not be good either.


What companies are the top voip providers world wide?

Asterisk is one of the most popular and well known voip providers. They not only have a high quality service, but fairly low prices as well.


Does VOIP for business usually have a SLA?

Yes, most VOIP agreements will have a service level agreement that the provider agrees to abide by. This SLA will cover things such as downtime, uptime, voice quality, etc.