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Well you turn off your computer or laptop and you wait for about 5 minutes. Then you turn it back on and you try. If it still doesn't work, you click the refresh button. It it STILL doesn't work, ask a parent.

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Wiki User

11y ago
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Wiki User

10y ago

If the keyboard is working as the computer is booting up, the num lock and caps lock should be able to turn off and you should be able to enter CMOS setup. If this is the case something in Windows is preventing the keyboard from working. Try booting the computer into Safe Mode and see if the keyboard works in Safe Mode.

If the num lock and caps lock do not work and you are unable to enter CMOS setup something is physically wrong with the keyboard or the computer. Try the other suggested steps.and If the keyboard is working as the computer is booting up, the num lock and caps lock should be able to turn off and you should be able to enter CMOS setup. If this is the case something in Windows is preventing the keyboard from working. Try booting the computer into Safe Mode and see if the keyboard works in Safe Mode.And If this is a USB keyboard and the keyboard is connected to a USB hub, try connecting the keyboard directly into the back or front of the computer.

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Wiki User

11y ago

Shut Down your computer and turn it back on.:)

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Wiki User

11y ago

soak the keyboard in rubbing alcohol, then let it dry for two to three days.

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Wiki User

12y ago

usually bad connection of the wires, if thats not the issue they are known to wearout eventually. although usually starts with some letters or numbers not working..

good luck..

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Wiki User

14y ago

get a new one

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Q: What can cause your keyboard to not work?
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