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When a customer enters your establishment regardless of the service you provide, they are coming to you for one reason, your help. How helpful are you willing to be for this customer is up to you, are you willing to go above and beyond their request. If they are unsure of exactly what they need, do you give suggestions and problem solve. Do you greet them with a smile, make eye contact, for that short time make them feel as if their concerns are your concerns, and as they leave sincerely wish them a good day. Even if your customer encounter is brief, your customer service is what will determine weather or not that customer will come back. Believe it or not, customers will spend more money at the same establishment down the road if they receive better customer service.
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∙ 10y ago
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Why did you choose to work at a bank?
I would like to gain more customer service expeereince
Verizon wireless interview question Customer Ser. Rep?
A person in an interview with Verizon Wireless may answer questions about the background in customer service. It is important to have a background in customer service in order to work in customer service.
Why is good customer service important for a technician who does not work directly with the public?
it helps if you have skills in customer service incase one day you have to work with the public. If you have skills in customer service, your employers can be confident in you, and it may open new doors in your career
What are places that offer the best customer service?
I love the customer service I get when I have my car looked at a Costco. They have great people who work there.
How does teamwork effect customer service?
When everybody in a business is working together, the customer service is way higher. If there is no teamwork occurring, then it is hard to work together and the customer service is low quality.
What is the differene between service and customer service?
service can range meaning any service like service to your boss or even to your grand parents where as customer service is used only in work involving clients.
Are there customer service jobs available in my city?
As technology grows our ability to work from home grows with it. Especially in the customer service industry. If you don't mind secretarial work I would suggest applying for a customer service rep position that can be worked from your own home. There is always an opening for this sort of work.
What motivation require to achieve absolute customer satisfication?
customer sanctification in our service & good work
Could volunteer work count as customer service?
Absolutely. Any volunteer group that deals with the public should count as customer service because most it often deals with the public. Customer service basically means providing a service to a customer, often through a purchase.
What do you think Customer service means?
if you work in a shop customer service means you help the customers find what they want
Why is it important to work as a team when delivering good customer service?
to fulfil customer needs and promoting your business
Why is a customer is a king?
Because you work for money and your customers pay for your service.
