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What is guest cycle explane?

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Answered
2012-03-11 14:44:03
2012-03-11 14:44:03

guest cycle comprises of 5 basic and important things.

1. pre-arrival

2. arrival

3. occupancy

4. departure

and

5. post- departure these phases work in a cycle and in whole these are known as guest cycle.

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The guest cycle describes the activities that each guest passes by from the moment he/she calls to communicate a reservation inquiry till he/she departs from the hotel. In fact, the guest cycle encompasses 4 different stages, which are depicted in the underneath diagram:Pre-Arrival Þ Arrival Þ Occupancy Þ DepartureRead more: Describe_5_basic_phases_of_guest_cycle


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