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Call center is a business entity or organization that is engaged in selling tele-calling services to clients. Call centers are primarily divided into two types -outbound call centers and inbound call center. An inbound call center has processes that manage incoming telecom calls. On the other hand, an outbound call center makes outgoing calls to customers or prospective customers. In the past few years, there has been a rapid growth in the call center industry and most organizations outsource their back office operations to third party service providers. However, in some cases organizations decide to develop their own in-house call centers to have more control over the process and quality. Such call centers are called captive call centers.
Wiki User
∙ 6y ago
Wiki User
∙ 13y agoin inbound marketing customers come to ask you about your product and services and in outbound marketing you contact and find customers to offer your products and services
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What is an inbound and outbound cargo?
Inbound cargo is freight that is shipped in from somewhere else. (inbound coming in) Outbound cargo is freight that is being shipped off to somewhere else. (outbound going out)
Three types of tourism?
1. Domestic 2. Outbound 3. Inbound
What way is inbound and outbound flights?
The outbound flight is the initial flight to your destination. The inbound flight is your flight back home.
How does inbound outbound and domestic tourism interrelate?
Inbound, outbound and domestic tourism interrelate in that they contribute to the trade deficit or surplus. A large amount of inbound and domestic tourism increases revenue, while outbound tourism decreases revenue.
What is the outbound and inbound state for a public location?
to have it
Meaning of inbound travel?
Outbound is your journey when you are going somewhere. Inbound is when you are coming home (or in).
What are the two types of call center?
Inbound or outbound
What are the benefits of outbound tourism?
what are the benefits of inbound tourism
Sentence with the word inbound?
If an airlines inbound flights are late, their outbound flight will be late as well.
What is inbound and outbound tourism?
Inbound means arriving or incoming or heading towards airport or station whereas outbound means traveling away from rather than towards a place
What is the difference of an outbound train and inbound train when looking at train schedules?
Outbound trains are going from the station to another station. Inbound trains are arriving at a station from a different station.
What are the difference between inbound tourism and outbound tourism?
Nothing!
