Computer Viruses

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2007-05-09 03:10:46

The Memory Could Not Be Read" Error Message When You Open an

E-Mail Message View products that this article applies to. Article

ID : 828133 Last Review : February 5, 2007 Revision : 6.4 SYMPTOMS

When you try to open an e-mail message, close the e-mail message,

open another e-mail message, and then open the first e-mail message

again, you may receive an error message that is similar to the

following: SysFader: Msimn.exe - Application Error: The instruction

at "0x77ec83c4" referenced memory at "0x00400067". The memory could

not be "read". Msimn.exe has generated errors and will be closed by

Windows. You will need to restart the program. Note You may have to

repeat this process several times before you receive the error

message. Back to the top CAUSE This behavior may occur if you

receive an e-mail message that does not contain a From field but

does contain a Sender field. Back to the top RESOLUTION A supported

hotfix is now available from Microsoft, but it is only intended to

correct the problem that is described in this article. Only apply

it to systems that are experiencing this specific problem. This

hotfix may receive additional testing. Therefore, if you are not

severely affected by this problem, we recommend that you wait for

the next Internet Explorer 6 service pack that contains this

hotfix. To resolve this problem immediately, contact Microsoft

Product Support Services to obtain the hotfix. For a complete list

of Microsoft Product Support Services telephone numbers and

information about support costs, visit the following Microsoft Web


( Note In

special cases, charges that are ordinarily incurred for support

calls may be canceled if a Microsoft Support Professional

determines that a specific update will resolve your problem. The

usual support costs will apply to additional support questions and

issues that do not qualify for the specific update in question. The

English version of this hotfix has the file attributes (or later)

that are listed in the following table. The dates and times for

these files are listed in coordinated universal time (UTC). When

you view the file information, it is converted to local time. To

find the difference between UTC and local time, use the Time Zone

tab in the Date and Time tool in Control Panel. Date Time Version

Size File name


09-02-2003 10:09:46 6.0.2800.1256 1,175,040 Msoe.dll Back to the

top STATUS Microsoft has confirmed that this is a problem in

Microsoft Internet Explorer 6. Back to the top

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