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The best salon/spa software out there is definitely Spaware Salonware Software (http://www.salonspaware.com/).
A few reasons why they have the best solution:
-simple appointment scheduling
-reporting functions
-online booking
-fingerprint module (good for security)
-credit/debit module
...and many more features.
They also have great support modules:
-Support Pages
-Tech papers
-How To pages
http://www.salonspaware.com/
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