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Quarantine an infected system. Then use use antivirus software and antiadware software to do a general cleanup. If the system is highly infected and will later hold sensitive data, consider backing up the data, reformatting the hard drive, and reinstalling the OS and applications. In fact, Microsoft recommends this to be the safest way to deal with highly infected systems.

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13y ago
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9y ago

First, be careful. Don't click on anything suspicious, download and install any kind of antivirus software, like AVG or Malwarebytes Anti Malware. Once installed, run a full scan and it should remove them.

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11y ago

Usually if you have your antivirus and firewall turnend on, your computer won't be infected. But if it does, you should scan the file you think is suspicious. The antivirus will tell you what kind of virus it is (ex: trojan, worm, virus, etc). If it contains malicious code, you should delete the file.

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14y ago
  1. Run your anti-virus software on full scan
  2. delete detected file
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13y ago

Install a virus scanner, don't attach any other drives, disconnect from internet!

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13y ago

backup your most important files, and then wipe the hard-drive clean.

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9y ago

Power off is the first step to take.

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Q: What is the first step you take when your computer is infected by a virus?
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