What is the impact of efficient client service on customer loyalty and growth of a company?
June 08, 2010 2:25AM
To listen carefully a customer, to give him a faith for what he is demanding and to keep the record of his demand causes a lots of hapiness to his expectation and he feels that i am answered by a responsible one.
Customers that are satisfied with your service will most likely love to call you back, close business deal or place orders. Thus, generating additional sales.
Winning the trust of you customers will give you the edge in the competetive world of business. Once you already have your customers trust you can expect for a higher response rate which in return will increase your sales.