What is the minimum number of days for an informal complaint to be resolved (Equal Opportunity Complaint Process Page 2)?

What is the minimum number of days for an informal complaint to be resolved?

none

Getting a complaint resolved requires that the consumer have appropriate what to substantiate the complaint?

Evidence or proof

What do you do if a civil complaint is filed against you?

You may want to hire an attorney to help you with this complaint. If you do not, you will just have to go to court to get it resolved when you are sent a warrant.

How do you write a complaint letter about an employee?

When you write your complaint letter you should advise management of the problem. You can also include how you would want to problem resolved.

Customers who have their complaint satisfactorily resolved tell on average how many people?

9

How does or should the process of resolving customer complaints differ when dealing with internal customers?

Internal customer complaints should be resolved with the same professionalism, sensitivity and courtesy you would use handling an external complaint. If an external complaint becomes an ongoing dispute or argument it is important to handle said complaint with immediacy before it has a negative impact on your business.

How can I contact Asgard Financial Services?

www.asgardfinancial.com BEWARE OF THIS COMPANY. From the Atlanta BBB Name: Asgard Financial Phone: (877) 353-9869 Fax: (877) 828-2908 Address: 11106 Lexington Farms Dr Alpharetta, GA 30004-6774 Website: www.asgardfinancial.com Employees: 1 File Open Date: June 2002 TOB Classification: Loans BBB Accreditation: This organization is not a BBB Accredited business.Customer Experience Based on BBB files, this company has an unsatisfactory record BBB Definition:unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark. with the BBB due to unanswered complaints. The company has resolved BBB Definition:resolved - The company resolved the complaint issues. some complaints presented by the BBB, however, the company did not respond to other complaints BBB Definition:other complaints - This refers to complaints from individuals or businesses that do not fall under a specific category. . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The BBB processed a total of 9 complaints about this company in the last 36 months, our standard reporting period.Of the total of 9 complaints closed in 36 months, 3 were closed in the last year. Billing or Collection Issues BBB Definition:Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices. Resolved BBB Definition:Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition:resolved - The company resolved the complaint issues. the complaint issues. The consumer acknowledged acceptance to the BBB. 1 - Company resolved BBB Definition:resolved - The company resolved the complaint issues. the complaint issues, but not within the BBB's timeframe. Sales Practice Issues BBB Definition:Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. Resolved BBB Definition:Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition:resolved - The company resolved the complaint issues. the complaint issues, but not within the BBB's timeframe. No Response BBB Definition:No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues. Service Issues BBB Definition:Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service. Resolved BBB Definition:Resolved - The company resolved the complaint issues. 3 - Company resolved BBB Definition:resolved - The company resolved the complaint issues. the complaint issues, but not within the BBB's timeframe. No Response BBB Definition:No Response - The company failed to respond to the complaint. 1 - Company failed to respond to the BBB to resolve or address the complaint issues. Refund or Exchange IssuesBBB Definition:Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services. ResolvedBBB Definition:Resolved - The company resolved the complaint issues. 1 - Company resolved BBB Definition:resolved - The company resolved the complaint issues. the complaint issues, but not within the BBB's timeframe.Additional Contact Information Additional Phone NumbersTel: (877) 266-8986

What is the minimum number of days for an informal complaint to be resolved (Equal Opportunity Complaint Process Page 2)?

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