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One of the things they do NOT tell you when you work at a call center is; When you get home you will NOT want to speak to anyone, hubby, kids, your Mom nor will you want to answer the phone. As always, you will have the caller that wants to take it out on you, doesn't matter that you can not control the weather and the ship did not get to stop at all the islands or they are past the point of getting any refunds as the policy states.

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14y ago
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9y ago

The most difficult part of customer service is dealing with difficult customers. Those customers who are irate and those who will not be happy no matter what you do or say.

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16y ago

dealing with idiotic customers

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Q: What is the most difficult part of customer service?
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