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Contact them immediately and discuss repayment terms.

Consider a credit counseling non-profit organization that may be able to help you with a debt management plan.

Reconsider your use of credit cards.

* Consider closing the accounts and cutting up all but one of your credit cards. * Consider putting that last card in the freezer in ice. Makes it tough to do impulse purchases. * Work on your personal budget. What can you elminate to live within your means? * Save for things you want, but do not really need, instead of putting them on a card.

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Q: What should you do if your credit card account has been turned over to a collection agency?
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What do you do if an account was turned over to a collection agency but the original creditor accepted your payment in full?

Contact the original creditor. Provide proof of your payment. They need to retract the account from the collection agency. The account could have been sold to the collection agency or simply assigned to them. For your purposes, it does not matter which situation applies. You paid the original creditor and your credit report needs to reflect this. After they do what they need to do to get the account back; you then dispute the entries with all three credit bureaus. The original account should show as a paid collection and the other collection account should be removed from your credit report entirely.


What legal actions can you take if a company that sent your account to a collection agency even though you paid in full and closed it 8 months ago?

None if it is indeed your account. However, your credit report should indicate that the account is paid and closed.


Should payment be sent to the credit card company or the collection agency?

If you have a collection agency working for the credit card company then it is them you need to make payments too as it is now too late to pay the credit card company. They have sold the debt to the collection company and you will have to pay any charges on top of the debt now also. Try not to let it get that far in future, but that's easier said than done.


How can you remove a medical collection that is no longer listed with the collection agency but has been returned to the original creditor?

I assume this means removing it from the CR. In which case you can't. It may eventually be updated to show the original creditor has reassumed the account. However, it is still a debt owed and still reportable. If a collection account has "been returned" to the original creditor, then the collection agency would not be able to provide verfification of the debt should this be requested. You could write a letter of dispute to both the credit bureaus and to the collection agency requesting a verification of debt. If this were provided despite the fact that the account is no longer theirs to verify, that would constitute a violation of law. This is often the first step many consumers take in gathering evidence of willful non-compliance for lawsuits against collection agencies. So, even though it may happen, it would put the CA in a precarious situation.


Does transferring a debt to another collection agency exend the time it appears on credit report?

Transferring a debt to another collection agency does not extend the time it appears on your credit report. The time a debt stays on your credit report is determined by the date of the original delinquency, and this date doesn't change when a debt is sold or transferred to a different collection agency. Here's a clearer picture: Seven-Year Rule: Generally, a debt can stay on your credit report for up to seven years from the date of the first missed payment that led to the account's delinquency. This is a guideline set by the Fair Credit Reporting Act (FCRA). Date of Original Delinquency: This is the date from which the seven-year period is calculated. Even if the debt is sold or transferred to another collection agency, this original delinquency date remains the same and doesn't reset. Collection Accounts: If a debt goes into collections, the seven-year period applies to the collection account as well. The collection account will fall off your credit report seven years from the date of your first missed payment on the original account. Multiple Collection Agencies: If the debt is passed between multiple collection agencies, it might appear multiple times on your credit report. However, it should still be removed seven years from the original delinquency date, regardless of how many times it's been sold. Credit Report Accuracy: It's important to regularly review your credit reports for accuracy. If a debt is re-aged (incorrectly updating the date of delinquency) or if a collection account stays on your report longer than seven years, you have the right to dispute it with the credit bureaus. Remember, while transferring the debt doesn’t extend the time it stays on your credit report, it can restart the statute of limitations for how long the debt is legally enforceable, which varies by state. This is a different timeframe that determines how long a creditor or collector can take legal action to collect the debt. It's important to distinguish between the two. If you’re interested in more information on managing debt and understanding credit reports, my video “7 Proven Strategies to Eliminate Financial Anxiety” might be helpful. It covers strategies for tackling debt and improving your financial situation, which can have a positive impact on your credit health.

Related questions

What do you do if an account was turned over to a collection agency but the original creditor accepted your payment in full?

Contact the original creditor. Provide proof of your payment. They need to retract the account from the collection agency. The account could have been sold to the collection agency or simply assigned to them. For your purposes, it does not matter which situation applies. You paid the original creditor and your credit report needs to reflect this. After they do what they need to do to get the account back; you then dispute the entries with all three credit bureaus. The original account should show as a paid collection and the other collection account should be removed from your credit report entirely.


Is a collection agency obligated to remove debt from your credit report?

No! The only obligation of the collection agency regarding a debt is to accurately report the debt...i.e. balance outstanding, current status, and payment history. However, if you are paying or contemplating paying a collection agency, it would be wise to negotiate a positive outcome...i.e. the total removal of the account from your credit profile in exchange for payment. This should be negotiated prior to paying the collection agency and the agreement should be in writing.


If a collection account was sold to another collection agency is it correct that they should both show up on your credit report as late payments?

When a collection agency sells your debt they no longer have any claim to your debt. It's like selling a car, once it is gone it is gone.


Once the delinquent account has been turned over to a collection agency the physicians office should do what?

Once a delinquent account has been turned over to a collection agency, the physician's office should stop billing.


What legal actions can you take if a company that sent your account to a collection agency even though you paid in full and closed it 8 months ago?

None if it is indeed your account. However, your credit report should indicate that the account is paid and closed.


How many years can a collection agency still pull your credit report?

A collection agency can't access a credit report w/o the permission of the party involved. They may try to mislead someone into believing they are able to do so, and that is a violation of the FDCPA and should be reported as such.


Is it possible for a collection agency to remove the Sent to Collection Agency on your credit report?

Yes. There is no federal or state law which compels or requires credit reporting. It is totally voluntary. There are costs for creditors to place data on credit report and to update that data. While it is possible, and all consumers should certainly attempt to have collection accounts removed, you also need to be aware that it is unlikely.


How do you find out who you owe if the collection agencies keep selling the account?

When a consumer receives a notice from a collection agency requesting payment of a debt, the consumer should always present to the agency a written request for confirmation of the debt owed.


Are you still liable for a balance that appears on a credit card that was charged off even if you paid the collection agency?

No. You can take the paperwork with the collection and send a certified copy to all 3 credit bur., and it will or should be taken off.


What should you do to get paid collections off your credit report?

If the account is legitimately yours, then you cannot legally have it removed from your credit report. However, if you paid the collection account off, it should be reported as paid on your credit report. Still, the accounts will not be removed from your credit report for 7 years.


Can a creditor and the collection agency who purchases your account from the creditor both report the same debt in separate instances to a CRA?

Yes, they can and it's customary for them to. The original account should have all the history, including late payments you made and the status (collection or charge off), the DLA, and date the account was opened. It should not be showing a balance due once sold or assigned to a collection agency. It may have a statement about being sold or transferred, but not always. The CA account should have the date they received, or were assigned, the account and the current balance (often with interest added in). The DLA should not have changed.


What percent of collections does a collections agency get for a medical bill collection?

This depends on the collection agency, but the age of the account, the location of the debt (that regulate collection laws by the state), play a big role. The older the account the higher the percentage that goes to the collection agency the percentage is negotiated between the agency and the client(this is a fact, part of a previous job).ive seen between 10% and some as high as 40%. which if you have a bill from an agency, it really isn't any f your business how much they get, you should be worried abour negotiations.