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To keep the Staff happy you will end up by getting customer happy and that makes the customer to come back again and again and that makes the sale.

so make employee happy then all happy................

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11y ago
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15y ago

== == == ==

CUST0MER SERVICE COMES FIRST! Always be pleasant and considerate of the customer. Working with the public is an extremely hard job because you are going to get "cranky ones" that you are going to have to smile at and do the best you can to calm them down and give them good service even though you feel like pulling their lower lip over their heads.

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18y ago

- Hello (said with a smile) - How may I help you? (said with a smile) - Thank you, come again (said with a smile) ~ T

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Q: When interviewing for a retail position how do you answer 'What three important things do you have to say when dealing with a customer'?
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