To keep the Staff happy you will end up by getting customer happy and that makes the customer to come back again and again and that makes the sale.
so make employee happy then all happy................
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CUST0MER SERVICE COMES FIRST! Always be pleasant and considerate of the customer. Working with the public is an extremely hard job because you are going to get "cranky ones" that you are going to have to smile at and do the best you can to calm them down and give them good service even though you feel like pulling their lower lip over their heads.
- Hello (said with a smile) - How may I help you? (said with a smile) - Thank you, come again (said with a smile) ~ T
The customer is always, always, right!
Human resources
A Trade reference is a reference that educates you to evaluate the risk of dealing with your customer. The questions that you can legally ask a trade reference are about the authenticity of the customer and about his financial position.
I had developed a sense of keeping my calm with difficult customers. This position helped me focus on people skills in dealing with customers in person and over the phone. I learned how important it is to listen well, make the customer feel I understand his/her point.
Privacy laws are important when dealing with customer needs because customers have the right to have their personal data kept private, whether that's in a retail or a medical environment. For example, a person's credit history has nothing to do with anyone else; neither does their medical history.
"The purpose of a Quality Assurance position within a company is to make sure that customer service and other services dealing with the company are done properly, according to laws and guidelines."
The employer wants to know how you care about customers. Dealing with customers is a very important job to all businesses.
What do you consider is the most important when working with customers?
Lloyd's Share Dealing is located in London. Their website lists their customer service number as 0845 60 60 560.
Convinience, price, friendliness, customer support and honest dealing
A school's customer is the student and/or parents of the student.
Direct customer is someone dealing directly with the supplier, indirect customer is someone who deals with the supplier through an intermediary (agent, etc.)