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Service recovery is the series of actions that a company takes after a customer has had a bad experience. The best place to find more information would be to contact a business consultant who will be an expert on the steps that can be taken to maximize the chance that the dissatisfied customer can be recovered.
Wiki User
∙ 10y ago
Wiki User
∙ 10y agoService management information can be found online at several websites. There are many helpful sites which explain service management. Also ask others around you such as friends and family members as they could give you more information as well.
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