If you were my client - I'm a case manager in employment - I would suggest that an answer I would give would sound something like this: "I see the conributions I can make to your call centre would be numerous. I would treat all those I come in contact with, those being customers, co-workers, management, etc. with honestly (this is a really important word in an interview) and respect as I always do inside and outside of my workplace. Also I would bring my enthusiasm to work as I believe this is a very important characteristic to use again with those around me to make my workplace as pleasant for both me and others I work with and of course, with the individuals I am speaking with on the telephone. I could go on but I am hopeful you see what I am getting at. Do some research on the co. prior to your interview and use as much info as you can in your answers and the interviewer will believe that they have a good connection with you. Any further employment related questions, let me know and of course, good luck!!!
Call center agents need to have strong customer service skills. Employers expect agents to contribute strong communications and problem-solving skills.
i can contribute my knowledge and skills in handlng all customer inquieries
As a call center agent, you get to contribute a lot. You are the first contact with customers and get to help them with their needs instead of escalating them.
because call center industry is growing rapidly, it can help a lot of unemployed people to have a job.
i can contribute my knowledge and skills.
for me call center agent is about dealing with people and how to help them with their problem or issues or to provide them the best services that your company has to offer to begin with,and as call center agent its your job to provide them in their needs and to help them in the best way that you can with courtesy and proper manners
what are the qualification of a call center agent
because ill be an asset of your company..
What do you think makes you a good call center agent? What has been the most challenging part of being a call center agent for you?
Call agents are usually very friendly and polite. In addition, call agents almost always speak clearly, as it is imperative that the customer can understand them.
can i have the conversation between agent and customer in call center
to enhance my skills and to experience being a call center agent
A call center call would start of with the call center agent introducing themselves and asking how they could help. The customer will state the question or complaint and the call center agent will come up with a solution or answer their question.
The cast of The Call Center - 2009 includes: Sunita Deshpande as Call Center Agent Deepti Gupta as Tina Sanjiv Jhaveri as Bobby Dean Nina Mehta as Call Center Agent Aalap Patel as Call Center Agent Debargo Sanyal as Raj
Your expertise and knowledge
Your expertise and knowledge