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Since business writing by email is relatively new, there is no 'rule book' for it. You will be safe using the exact same format as a regular business letter that is sent by mail. Using the standard format will ensure that all necessary information is documented in the correspondence. Also, don't forget to include your phone number and perhaps add your mailing address at the bottom under the signature information. Even when corresponding by email, you should use a concise, professional writing style.

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