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Could be several things, including a bad element or thermostat, but I think you may have a broken dip tube. The dip tube carries the new cold water to the bottom of the tank, if it breaks off the new water enters at the top where the hot water is exiting. It quickly mixes and will lower the temp of exiting water considerably. The dip tube is located inside the cold water inlet of the water heater.

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15y ago

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