Universal Marketing Functions -APEX
. Give at least two examples of when customer service may be limited by organisational goals.
customer oriented organization is to create a company that focus on the customer need .
Education and training in the goals and mission of the company
The growing customer orientation gradually resulted in the development of the marketing concept which provides an orientation for conducting business, a way of thinking and a basic approach to business to business problem. A company operating under the market concept takes its main direction from the market place i.e. from the knowledge and understanding of its customer's needs, wants and desires. This becomes the main basis for organizing operations. Thus, the marketing concept has the three main features (1) a market or customer orientation (2) a subordination of departmental aspirations to company widegoals and (3) a unification of company's operation. The most important idea in contemporary marketing thought and practice is the marketing concept. Business organisations achieve their profit and other goals by satisfying consumers. To apply this concept an organization must meet three basic conditions.The Marketing Concept(Achieving goals by meeting customer's needs)Customer Orientation(All marketing activities are focused on providing satisfaction)Profit Through Customer Satisfaction (Profit aims will be met when the needs and wants of the market place are successfully servedIntegrated Marketing(All marketing activities are coordinated)
Universal Marketing Functions -APEX
. Give at least two examples of when customer service may be limited by organisational goals.
An incentive is a prize or reward given to an employee for a job or task completed. Incentives are used to motivate employees to perform their jobs better, reaching objectives and goals much faster and easier.
Organizations rely on information systems to organize, process, and analyze data to support decision-making and operations. Information systems help organizations improve efficiency, communication, and productivity by providing access to accurate and timely information. In turn, organizations shape the design and implementation of information systems to align with their business goals and strategies.
customer oriented organization is to create a company that focus on the customer need .
SCORE
SMD
Without established goals what would be the purpose of a organization or business your goals define the ultimate reason for a business or organization
Management Information Systems (MIS) are used by organizations to collect, process, store, and distribute information to support decision-making and organizational functioning. MIS help organizations to track performance, monitor progress, analyze data, improve operations, and streamline processes. Ultimately, MIS enable organizations to make more informed and strategic decisions to achieve their goals.
With my experience throughout my working career I feel as if I can give you the customer service that you a looking and to succeed on working to my goals that I have been given
The primary goals are to protect critical assets and preserve critical operations.
Explain and discuss why organizations need to rely on groups and teams to achieve their goals and gain a competitive advantage