step 1: you first have to ensure that you are working with the
same units throughout the solution, and in this case, i choose to
work with minutes, so i will convert the service rate of 30 per
hour into minutes per hour.
if 60mins = 30 serviced request
what of 1 min = ?
((30*1)/60) = a service rate of 0.5 per min.
step 2: now that we do have the average service rate at0.5 per
minute and our arrival rate is at 6 per minute, we can go ahead to
find the traffic intensity, which is arrived at by dividing the
average arrival rate by the average service rate. therefore:
5/0.5 = 10
the traffic intensity(ratio of the average arrival rate to the
average service rate) is 10.