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It depends what you mean by 'vulnerable'. Any PC technician can access any information on your hard-drive - without needing to know your password. Therefore - they can see anything that's stored - from personal emails to pictures, videos etc.

They could also place viruses on your computer before you got it back - though that would hardly do their business any good if you can prove (a) your computer was virus-free before you took it in for service and (b) they were the only people with access to it before you got it back.

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Q: Are you vulnerable when you take your PC in for service?
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