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PayPal is only the payment method just like your debit card, visa card, bank account and so on. You would have to contact the merchant to see if they accept returns.

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11y ago
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Wiki User

10y ago

Look at the returns policy/procedure of the "on line" shop and follow it. If you meet the requirements, the money will be returned (by the shop) to your paypal account.

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Q: How do you return something you bought on line using your paypal account?
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How do you return something that you bought from eBay?

It depends. Firstly, you need to look at the listing from which you bought the item. Some sellers will not accept returns so if the listing says that, you are normally unable to return the item to the seller. If the listing says that the seller does accept returns, contact the seller for instructions. Should there be a problem with the item when it arrives in that it is "significantly not as described" and you paid for it using PayPal, you can log into your PayPal account and start a dispute. The steps are fully explained after you log into your PayPal account and go to the Resolution Centre, but in essence, you start the dispute and then the seller has the opportunity to correct the situation. If you can't come to an agreement with the seller, escalate the dispute to a claim and at this point, PayPal will step in and decide the outcome.


You bought a faulty item on eBay and paid with pay pal what can you do to get my money back?

You start with contacting the seller. He might offer your money back if you return the item to him. If the seller won't return your money there's a way to complain through paypal. If that fails too you can always complain wia the credit card company that your paypal account is linked to. But start with contacting the seller.


Can you return something you bought at urban planet?

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You can only return something by shipping if you bought something that was shipped to you. Be sure to have the original box.


Can you return something that you bought online?

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What is the difference between returning and exchanging something?

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