One situation where you can provide excellent customer service is when someone calls and complains about your product. You can tell them you will replace the product for free or give them their money back.
Strong customer service skills are an asset for companies, businesses, and organizations. You should think about an example you can use to demonstrate your experience, skills, and strengths in that area.
Invent a story in which a customer came to a company you've worked for in the past, but you were out of stock on the item s/he needed. Claim that although they said they had seen one elsewhere and would be able to get one from another company, they were angry that your company had none. Explain that you apologised and then explained that it was your company's policy to always deliver exceptional service and outlined the benefits of your company's version of the product over that sold by your competitor and that you would be happy to order one especially for him/her.
As an employer, this is precisely the sort of thing we look for as an answer to this question on an application form. We know that, in most cases, the reply is a complete fabrication but it still shows that you are understand what actions constitute exceptional service.
Good luck with getting the job!
Greeted a customer with a smile and asked how I can help, got he or she what they want in a timely manner with a smile and asked if there is anything else I can do for them.
There are many situations when you could have provided excellent customer service. You may have helped someone exchange an item for example.
tell me about the time when you gave effective customer service?
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http://wiki.answers.com/Q/Describe_a_specific_situation_Where_you_have_provided_or_received_excellent_customer_service"
The specific usage I'm interested in is not translation from language to language, but translation of some feature into some benefit, like this: "In this industy, exceptional customer service translates directly to greater profits." OR "In this industy, exceptional customer service translates directly into greater profits."
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To praise the customer, express sincere gratitude for their support or business. Compliment them on their choices, decisions, or loyalty. Make it personal by referencing specific positive interactions or feedback they have provided.
Friendly smile and offer help when needed. It was effective at work.
At this time
You can talk about the customer service you have provided or the projects that you have completed. You could share specific incidents that you excelled at or overcome.
On every special occasion, my family gathers together to celebrate with good food and laughter.
A holiday for a specific occasion, ie Thanksgiving or Christmas.
The services provided by Construction Marketing are personalized representation, visual product presentations, technical updates, distribution and registration of documents. They directly target the manufacturers specified industry, allowing the customer to see up to date information for their specific field.
These types of questions are commonly asked if you have to work in the customer service field. think back to a specific time when this happened to you, then tell the interviewer the specific situation. example: There are a number of times when I had to calm a customer. One specific example was when........ and the customer was upset because.......so after I reviewed the situation, I was able to......and provided an answer within the 24 hours as promised.....
1. When and on what occasion did Neil Armstrong give his famous speech? (include date, location, and specific reason for this speech)