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If you would like to cancel your service, please contact our Customer Care center at 1.888.539.7474.
There are two options when you call the first is to "Hear the lineup". The other is for other options, which promptly disconnects you. I did this dozens of times over sever days with the same result. Hit option 1, then press zero for a foreign service rep. Tell them you want to cancel, AND THEN ASK THEM TO STAY ON THE LINE UNTIL THEY CONNECT YOU! This is very important. You will be dropped if you do not ask you. Once a rep comes on the line, tell them you want to cancel about 3 times, listen to his spcheil, say no, I do not want a free month. Then he will ask to put you on hold for two minutes to process the cancel. Ask to stay on the line as well until you get a confirmation. Then go have a drink.
It's as easy as 1, 2, 75!
Wiki User
∙ 15y ago
Wiki User
∙ 12y agoRather than dealing with their phone maze, I went to Live Chat and ask to delete two of three radios. The person said they can't to that over chat. So I asked to talk to a supervisor. After a few minutes, a new guy came on, and he took care of it. Very civilized.
Wiki User
∙ 7y agoCheck your contract as there may be a certain number of days that you must notify Sirius in order to cancel your subscription.
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