answersLogoWhite

0


Best Answer

You answer a call in a call center just the way management tells you to. Each call center service has its own requirements for how a call is to be answered.

User Avatar

Wiki User

6y ago
This answer is:
User Avatar

Add your answer:

Earn +20 pts
Q: How do you answer a call in a call center?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Continue Learning about Communications

Where is the customer call center for AT&T located?

CALL CENTER JOBS FOR AUSTIN TEXAS.


Difference between inbound call center and outbound call center?

An inbound call center service handles the incoming calls whereas outbound call center is responsible for making outbound calls to targeted customers. Inbound call center are majorly customer service-focused. A call center agent answers the queries- feedback/ orders/ complaints about products/ services. On the other hand, in outbound call center, a call center agents makes a call to a targeted group of consumers in order to promote/ sell product/ services. Inbound call center can be connoted as the calls initiated by the customers and handled by professionals at the call center premises. It includes customer support, technical help desk, call answering, toll free services, inquiry handling, whereas the outbound call center includes appointment scheduling, soft lead generation, and third party verification. In inbound call center services, customer makes the calls to inquire/ share about the specific product/ service. Conversely, outbound call center deals with product/ service promotion.


Call Center Service ?

form_title=Set Up Call Center Services for Your Business form_header=Organize your interactions with the public by coordinating with a call center. What type of business do you have?=_ What features do you need out of a call center?=_ Do you need 24/7 service?= () Yes () No


Conversation between call center agent and a customer?

can i have the conversation between agent and customer in call center


Best call center company in the Philippines?

None can claim any call center to be best and none call prove any call center the worst. Only Feedback from the consumers and customer can make you know the potential and quality of call center. There is no doubt that Philippines call center are known for best and cost efficient call centers across the world. I gone through various forums and google search and found http://www.gssphilippines.com/ the best. They claim to provide the most affordable call center outsourcing in Philippines. You can ask for free quote.

Related questions

What is the Tagalog version of call center?

There is no specific Tagalog translation of call center. call: tawag center: sentro


Definition of domestic call center?

A domestic call center is defined as a call center only servicing the local community. An example would be of a local pharmacy. That company can have a local call center. However, someone in a different country would not be able to take their services. Hence, it is called domestic call center.


What is the call center in bauan batangas?

the answer is bauan call center, charing!Research Solutions Information Center


What attitude does a call center agent must have?

what are the qualification of a call center agent


When was Central - Call Center - created?

Central - Call Center - was created in 2006.


How does one hire a call center in the Philippines for their business?

To hire a call center in the Philippines you would first have to decide on which call center you would want to use depending on what type of business. After deciding on which call center is right for your business you would have to then have to hire your own call center telephone workers.


Why call center agent?

to enhance my skills and to experience being a call center agent


What is call center automation technology?

Call Center Automation Software automates portions of what a call center agent does with desktop tools and says to customers via pre-recorded voice during a call. Contact center technology, on the other hand, is a collection of technologies used to improve a contact center's customer experience and operations, such as Intelligent Contact Center Routing, Automatic Call Distributor, and so on.


What is the difference between domastic call center and international call center?

Domestic call center is in the same country as the client while international call center is in a different country.Domestic call center offers services from within the country where they operate. International call center offers services overseas. Meaning if a customer from country A calls the company in country A then the company's telephone system reroutes the call using international call forwarding without the caller noticing


Can you get promotion if you work in a call center does it have future?

Promotion is not determined by where you start, it is determined by your vision or dream and how you are going to reach the vision. It is not about where you are, it is about where you are going. Call center does not have a future, because it will be still "call center" 20 years from now. You do have a future, whether you are working in a call center or not. It is up to you, it is not up to the 'call center'. Cheers.


Duties of call center billing department?

Duties of call center billing department?


How do you evaluate call center team leader?

How do you evaluate call center team leader?