How do you attract customers to your restaurant?

Answer 1

A greeting for a customer coming to a restaurant can be set by the management or owners of the establishment based on what they want their staff to say. The most important thing about the greeting is to welcome them in a genuine manner and most importantly, with a smile.

Answer 2

Word of mouth is one of the most powerful forms of advertising, so your first goal is to ensure every single one of your customers goes away happy.

Good food and good service go without saying, but lighting is incredibly important, and too often overlooked.

People relax and enjoy their food more in soft, flattering light (never use scented candles!), and lamps in strategic areas are all you need. Not only will people enjoy the atmosphere, but any little inadequacies in decor and general fit-out become far less obvious. Your power bill will be less, too.

If you have shop-front premises, keep a 'reserved' table in the window, lit with an attractive soft lamp and featuring a small vase of fresh flowers, gleaming silverware and sparkling glassware. If you don't have a shop-front, position such a table so that it's the first table people see as they pass.

Keep a menu on display outside or in the window, and make sure you have someone else check it for spelling and grammar and general attractiveness. It must make your food sound like something people will want to eat.

A few good pot-plants in the right places look great, and an attractive screen or two can be brilliant for disguising less-attractive features of the room.

Personal attention from the owner or manager, or chef, is terrific. Just a brief, unintrusive, Hi, I'm...; is everything okay? is fine. For special customers, Will you join me for a drink? is lovely; just don't overdo it or you'll never get anything done.

Customers truly are always right, no matter how weird their complaint. Unless they eat a full meal and then refuse to pay on the grounds of some invented complaint. You take that type aside quietly and suggest a discussion with the police might be helpful...and whether you get paid or not, you don't want them back!

Generally speaking, most problems can be fixed with tact, diplomacy, and a free glass of wine.

Never, ever, argue with anyone, customers or staff, in front of others. Be pleasant and polite to absolutely everybody. Don't throw your authority around, it never looks good.

You might consider printing up some vouchers to hand to customers when they pay their bill, offering a discount on their next visit, and possibly a further discount if they bring friends. Make sure your staff know about these and any other offers you make, and be sure they understand customers dining on discounts are as valuable, if not more so, than full-paying diners.

Also be sure your staff either know all about the food you're serving or at least are able to look well-informed while they say, I'll just check with chef on that, sir.

Treat your staff well, and express appreciation for an extra effort or a job well done. You can't expect staff to do their best if you don't treat them as if they are the best.

Answer 3

The question is confusing. You try to invite more guest ? Or you try to make the customer (who came) happier ?

Anyway, one website I can share that they discuss a lot of restaurant management : www.alwayscraving.com

Answer 4

treat customer as a family in a friendly manner

Answer 5

MAke eye contact and give them a genuine smile, if you can talk ask them how they are today.

Answer 6

To make a customer feel welcome, you must greet them and not make them feel rushed. Common courtesy goes a long way when treating a customer right.

Answer 7

when u ask them abot ther day dont just say thats good get into a convo like if day say i took my dog for a walk ask type of dog

Answer 8

Hello and welcome to my restaurant