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Helpdesk software is designed to offer information and give support to customers. It is available to troubleshoot problems people are having and is programmed with common problems and common fixes that the user is guided through until the problem is fixed.
Wiki User
∙ 11y ago
Wiki User
∙ 10y agoWhen using remote help desk, your computer is shared with an another person who is able to use your computer as if he was sitting in front of it. Remote help desk is useful when regular in-person technical support would be too cumbersome.
Wiki User
∙ 10y agoRemote help desk software makes it much easier to get computer problems looked at and fixed by allowing someone to log into the computer and find the problem. This saves time and effort from not having to physically take the computer to someone to look at.
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Where can one download a Helpdesk system for free?
One can download a Helpdesk software for free from Softpedia, Softonic, Cnet Download, and many other websites. Some good free Helpdesk softwares are: 1. SysAid's Helpdesk software 2. Spiceworks 3. Webhelpdesk
What is a brand of IT helpdesk software?
Technology has changed a lot over the years some the best IT Help Desk tool are not on Cloud (SAAS) as well as download version with some very advanced features required to ease the work as well as help structure of IT industry. I would like to list some of the Best IT helpdesk Software presently available in the marked: Vision Helpdesk ZenDesk Freshdesk Helpdesk 5)HappyFox
What are some good computer help desk software programs?
There are a number of computer help desk software programs available. Some of the ones that come to mind are: IT helpdesk, free helpdesk by SysAid, Help Desk Pro, and PC Helpdesk.
What are some companies that offer helpdesk software?
There are many companies that you can purchase or try out helpdesk software. Examples include Manage Engine, Vivantio, H2Desk, Zen Desk and many more.
Is there a helpdesk software available online?
Yes, there are several helpdesk software available online. Most of them are free and some of them only are for businesses. One that looked promising is called Web Help Desk.
Does Microsoft sell helpdesk software?
Microsoft has helpdesk downloads available on their website for many of their products. They do not offer it for sale at brick and mortar retailers at this point in time.
Can you get support for helpdesk software?
In order to get support for your Helpdesk Software, it is best to contact the phone number provided on their site. Call them up and explain your problem. They should be able to help you.
What are some things you can do to make your work at helpdesk easier?
Make notes of all details of customer's problem. Using headset instead of regular phone can make it easier to work at helpdesk.
What kind of help services are hosted on Helpdesk?
HelpDesk is a website dedicated to helping business with IT and CRM issues. They offer services such as Remedy Force, asset management software, and help desk white papers.
Where can one find free help desk software?
Free helpdesk software can be obtained by visiting websites of following software companies: Spiceworks, Hesk, Sysaid, Webhelpdesk, Freshdesk and Kayako.
Helpdesk Australia?
helpdesk
What is some good business development software to look at?
It is well worth looking at iKode's Helpdesk X, Business Development Strategy Software 2.0, IQDesk's Business Management Software, software by West Portal and MS Publisher.
