ITIL is a combination of processes and functions that together aim at improving the quality of service provided by an IT Services company to its customers
ITIL also describes processes, procedures, tasks, and checklists which are not specific to any singular organization or technology. These practices can be applied to knowledge management strategies and can be used with ITSM software.
problem management
cell division
Cells carry out all life function.
Photosynthesis is a function exclusive to plants, as it is the process by which they convert sunlight into energy to produce food. This process involves the absorption of carbon dioxide and release of oxygen.
You can register for itil training at itilprime.com. Here they will answer frequently asked questions and lead you step by step through the process of itil.
incident
ITIL also describes processes, procedures, tasks, and checklists which are not specific to any singular organization or technology. These practices can be applied to knowledge management strategies and can be used with ITSM software.
security management
ITIL stands for the Information TechnologyInfrastructure Library. The organization body that supports ITIL is located in the UnitedKingdom. ITIL consists of a series of books giving guidance and recommendations.To be successful, ITIL stresses the need for a strong executive sponsor. ITIL is not project management. Despite its popularity, little content is available on ITIL. ITIL is not a tool. ITIL is not an all-or-nothing proposition. You can implement ITIL in stages. You can be certified in ITIL.
A function is a group of people (and related resources such as computers, software) that have the skills and responsibility for carrying out a set of activities. A process is a related set of activities which achieve a particular business goal. A function uses it's skills to carry out activities which are related to one or more processes. The activities that are carried out in a process could all be carried out by a single function, or responsibility could pass from one function to another.
Service owner
ITIL certification can get you the following positions: process coordinator at entry level, and problem manager or service desk manager at mid-managment level.
finance
problem management
Teamquest offers information about ITIL security management. Using the ITIL Security Management process framework provides common, well-understood concepts in order for people to clearly understand the reasons behind the security policies and procedures.
The official ITIL website (ITIL-officialsite.com) has information about courses, training, and certifications. This would be your best option for learning more about ITIL and taking a course.