Speech Writing
Business Communication
Persuasive Speech

Levels of oral communication?

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2014-06-05 14:04:37
2014-06-05 14:04:37

There are two types of communication, and they are verbal and non-verbal. The levels of oral communication are sound, language, tone and inflection, public speaking, interpersonal, slogans, and written communication.

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Oral communication implies communication through mouth. It includes individuals conversing with each other, be it direct conversation or telephonic conversation. Speeches, presentations, discussions are all forms of oral communication. Oral communication is generally recommended when the communication matter is of temporary kind or where a direct interaction is required. Face to face communication (meetings, lectures, conferences, interviews, etc.) is significant so as to build a rapport and trust.Advantages of Oral CommunicationThere is high level of understanding and transparency in oral communication as it is interpersonal.There is no element of rigidity in oral communication. There is flexibility for allowing changes in the decisions previously taken.The feedback is spontaneous in case of oral communication. Thus, decisions can be made quickly without any delay.Oral communication is not only time saving, but it also saves upon money and efforts.Oral communication is best in case of problem resolution. The conflicts, disputes and many issues/differences can be put to an end by talking them over.Oral communication is an essential for teamwork and group energy.Oral communication promotes a receptive and encouraging morale among organizational employees.Oral communication can be best used to transfer private and confidential information/matter.Disadvantages/Limitations of Oral CommunicationRelying only on oral communication may not be sufficient as business communication is formal and very organized.Oral communication is less authentic than written communication as they are informal and not as organized as written communication.Oral communication is time-saving as far as daily interactions are concerned, but in case of meetings, long speeches consume lot of time and are unproductive at times.Oral communications are not easy to maintain and thus they are unsteady.There may be misunderstandings as the information is not complete and may lack essentials.It requires attentiveness and great receptivity on part of the receivers/audience.Oral communication (such as speeches) is not frequently used as legal records except in investigation work.

Oral communication has no proof that it happened. Written one has an evident proof of its happening.

Oral communication involves speaking and communicating ideas. Ideally, the object of the communication will be listening intently and will communicate relevant feedback in response.

Point of DifferenceWritten Business communicationOral Business communicationFeedbackImmediate feedbacks is not requiredIn case of oral communication we need immediate feedback.EvidenceWritten message are kept as record, thus they can be used as evidence.As no record is maintained for oral communication it cannot be used as evidence.Easy acceptanceIn compression to oral communication has lack of directness.On the other hand oral message are easily acceptable.Directness or directapproachIn most of the cases written communication has lack of directness.It takes place in a face to face or direct situation.BarriersWritten communication need to overcome more barriers than oral communication.It faces less barriers than written communication.Audience sizeThe audience size of written communication is large and geographically scattered.Audience size is comparatively small.costIt is more costly than oral communication.It is less costly than written communication.Knowledge levelIn case of written communication minimum level of knowledge and literacy is required.Even illiterate people can participate in oral communication.

Deference between oral and written communication can be presented asfollows:Point of DifferenceWritten Business communicationOral Business communicationFeedbackImmediate feedbacks is not requiredIn case of oral communication we need immediate feedback.EvidenceWritten message are kept as record, thus they can be used as evidence.As no record is maintained for oral communication it cannot be used as evidence.Easy acceptanceIn compression to oral communication has lack of directness.On the other hand oral message are easily acceptable.Directness or directapproachIn most of the caseswritten communication has lack of directness.It takes place in a face to face or direct situation.BarriersWritten communication need to overcome more barriers than oral communication.It faces less barriers than written communication.Audience sizeThe audience size of written communication is large and geographically scattered.Audience size is comparatively small.costIt is more costly than oral communication.It is less costly than written communication.Knowledge levelIn case of written communication minimum level of knowledge and literacy is required.Even illiterate people can participate in oral communication.

Oral communication implies communication through mouth. It includes individuals conversing with each other, be it direct conversation or telephonic conversation. Speeches, presentations, discussions are all forms of oral communication. Oral communication is generally recommended when the communication matter is of temporary kind or where a direct interaction is required. Face to face communication (meetings, lectures, conferences, interviews, etc.) is significant so as to build a rapport and trust.


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