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Offset- It means adjustments of debts payments to be received against the credit payable. If there is a overpayment made by insurance company to the provider, then the insurance company will adjust by deducting the amount from other patient claim.
For example :
If the provider billed a patient claim for $250 and the actual allowed is $200, if the insurance paid $250.00 then the excess amount of $50 will be adjusted in another patient claim.
Both are correct. Its the process of reversal of old claims and posting the amount to new claim.
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