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Q: What IT help desk tools have you used in the past?
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What is a help desk knowledge base used for?

A help desk knowledge base is used for storing the data. It is usually a special database with relation to keywords, so that each entry in help desk, has an entry in the database corresponding to the keyword in the help desk.


Which ticketing tools used in mq admin?

hp service desk


What were the tools that were used for education in past?

In the past, tools used for education included chalkboards, textbooks, paper and quill pens, slate boards, abacuses for math, and globes for geography. These tools were commonly used to facilitate learning in classrooms before the advent of modern technology.


How were rocks and minerals used in the past as tools?

think about it.........


What tools in the past were used for measuring?

Arms, hans and fingers


What tools are used now that where not used in the past?

Every tool had some point in time when it was first made and such tools had not been used before that. So it all depends on what you mean by "in the past", how long ago is that "past".There are also many tools that have been abandoned and are no longer made and used, sometimes because better tools were invented that replaced them, sometimes unfortunately because the making and use of the tools were forgotten (often because the culture that made and used such tools collapsed or was destroyed in some way e.g. the Roman Empire).


What was iron used for in the past?

Like..... Making tools and armor and stuff


What are leather desk sets used for?

Leather desk sets are used, as opposed to other standard desk sets, to help portray a status of power and functionality to clients point of view. Leather desk sets help to portray the executive personnel as a presentable, capable and distinguished individual without having to physically give a voice to these specific traits.


What is a highly rated help desk software to help remedy user problems?

Help desk software is used to set up a message board or other service to aid people in communicating problems to a company. Some of the most highly-rated help desk software includes ZenDesk, TeamSupport, and UseResponse.


What are some commonly used help desk applications?

There are a lot of different help desk applications out there. Mainly all of them seem to do the job. Some of the most popular help desk applications are ZenDesk, SysAid. It is good to do a search for yourself and try out the different applications. Most help desk programs have free trials so try out each one and see which application works best for you.


What is a desk used for?

A desk is used for writing on.


What software is used for an online web help desk?

Online web help desks use different software programs. There is no one software program which is used universally by every web help desk. Companies have a number of options to choose from when deciding on a software program to use.